Safe Play Commitment

Responsible Gaming
at ar99

At ar99, your wellbeing always comes first. We are committed to providing a safe, fair, and transparent gaming environment for every player in Pakistan — so the fun stays fun, always.

21+ Only adults aged 21 and above may play on ar99. Gambling involves risk. Play responsibly.
21+
Minimum age requirement strictly enforced
24/7
Responsible gaming support team available
5 Min
Average time to activate self-exclusion
100%
Free responsible gaming tools for all players
Our Commitment

Playing Smart on ar99

ar99 is Pakistan's premier online casino and sports betting platform, and with that position comes a deep responsibility. We genuinely believe that responsible gaming is not just a regulatory checkbox — it is the foundation of a trustworthy, long-lasting relationship between ar99 and every player who joins our platform from Karachi, Lahore, Islamabad, Faisalabad, or anywhere else across Pakistan.

Online gambling — whether you are placing a cricket bet on PSL, spinning a slot, or joining a live casino table — should always be an enjoyable leisure activity and never a source of financial stress, anxiety, or harm. When gambling stops being fun and starts feeling like an obligation or a way to solve financial problems, that is the moment responsible gaming tools and support become essential.

ar99 provides a comprehensive set of responsible gaming tools — completely free for all registered players — including deposit limits, session time reminders, cool-off periods, and permanent self-exclusion. These tools are always available in your account settings and can be activated instantly, around the clock.

Important: ar99 operates under an international gaming licence that mandates strict responsible gaming standards. All our responsible gaming policies are aligned with the requirements of that licence and reflect globally recognised best practices in player protection.
Age Restriction: ar99 is strictly for players aged 21 and above. We conduct mandatory KYC (Know Your Customer) identity verification for all accounts. Anyone found to be under 21 will have their account permanently suspended and deposits returned.
Golden Rules of Responsible Play
1
Set a Budget Before You Start

Decide how much you can comfortably afford to lose before you log in. Treat it as the cost of entertainment — never chase losses beyond your budget.

2
Use ar99's Deposit Limit Tools

Set daily, weekly, or monthly deposit limits directly in your ar99 account settings. Once set, limits cannot be raised for 72 hours — giving you time to reconsider.

3
Never Gamble Under Pressure

Do not play to escape stress, solve debt, or recover losses. Gambling outcomes are random — chasing losses only increases risk.

4
Take Regular Breaks

ar99's session time reminders will alert you when you have been playing for a set duration. Use these alerts — stepping away refreshes perspective.

5
Ask for Help Early

If gambling starts affecting your daily life, relationships, or finances, contact ar99 support at any time. Early conversations are always easier than late ones.

Player Protection Tools

Responsible Gaming Tools
on ar99

All these tools are built directly into your ar99 account — free to use, instantly effective, and available 24/7. No waiting, no forms, no delays.

Deposit Limits

Set a hard cap on how much you can deposit daily, weekly, or monthly. Limits take effect immediately. Increasing a limit requires a mandatory 72-hour cooling period so you are always in control of your spend on ar99.

Session Time Reminders

Configure ar99 to remind you when you have been actively playing for 30, 60, or 90 minutes. Regular time-checks help maintain healthy gaming habits and prevent sessions from running longer than intended.

Cool-Off Period

Take a short break from ar99 — 24 hours, 7 days, or 30 days — without closing your account permanently. During the cool-off period all access to games and betting is suspended while your balance is safely held.

Self-Exclusion

Request a longer-term self-exclusion of 6 months, 1 year, 3 years, or permanently. During self-exclusion ar99 will close your account, cancel any active bonuses, and prevent re-registration for the specified period.

Loss Limits

Beyond deposit limits, you can set a maximum net loss limit per day, week, or month. Once reached, ar99 will automatically suspend your ability to place further bets or wagers until the limit period resets.

Reality Checks

ar99's reality check feature sends you a pop-up notification at intervals you choose — showing how long you have been playing, how much you have deposited, and your net win/loss for the session so far.

Step by Step

How to Activate
Responsible Gaming Tools

Every ar99 responsible gaming tool is accessible directly from your account dashboard. No need to contact support for standard tools — you are always in the driver's seat.

1
Log In to Your ar99 Account

Visit ar99.biz and log in using your registered mobile number or email address and password.

2
Go to Account Settings

Click your profile icon at the top right corner of the dashboard and select "Account Settings" from the dropdown menu.

3
Select "Responsible Gaming"

In the settings sidebar, click on the "Responsible Gaming" section to see all available tools — deposit limits, session reminders, cool-off, and self-exclusion.

4
Configure Your Preferences

Select the tool you want to activate, set your preferred parameters (amount, duration, frequency), and confirm. Most tools take effect immediately.

5
Contact Support for Self-Exclusion

For formal self-exclusion requests, contact our team at [email protected] or via live chat. Self-exclusion is processed within 5 minutes and confirmed by email.

21+

Strict Age Verification on ar99

All ar99 players must be 21 years of age or older. During registration and at the point of first withdrawal, ar99 conducts mandatory KYC identity verification using your CNIC or passport. Players who cannot verify their age will not be permitted to withdraw funds and will have their accounts suspended pending review.

Self-Exclusion at ar99

Self-exclusion is the most powerful responsible gaming tool ar99 offers. Once activated, you will be completely blocked from accessing your account, placing bets, or making deposits for the duration you choose. ar99 also uses your registered details to prevent new account registrations during the exclusion period.

Takes effect in 5 minutes
Licence Obligation: ar99's international gaming licence requires us to honour all self-exclusion requests without question and without attempting to re-engage excluded players with marketing or bonus offers. Self-exclusion requests are final for their stated duration.
Need Immediate Help? If you feel you need to stop playing right now and cannot wait to navigate account settings, contact ar99 live chat directly. Our support team in Karachi is available 24/7 in English and Urdu and will activate a cool-off or self-exclusion for you instantly on request.
Self-Assessment

Is Your Gambling Still Under Control?

Honest self-reflection is the first step. Review these questions — if you answer "yes" to two or more, we strongly encourage you to contact ar99 support or reach out to a professional counselling service.

1

Do you find yourself gambling more money or for longer than you originally planned?

2

Have you tried to cut back or stop gambling but found it difficult or impossible to do so?

3

Do you gamble to escape problems, relieve anxiety, or cope with feelings of depression or loneliness?

4

After losing money, do you feel a strong urge to return and win back what you lost ("chasing losses")?

5

Have you lied to family members, friends, or your employer about the extent of your gambling activity?

6

Has gambling caused significant financial stress, debt, or led you to borrow money from others?

7

Have your relationships with family or friends been negatively affected because of your gambling habits?

8

Do you think about gambling frequently — planning your next session, calculating potential wins — even when you are not playing?

If you answered yes to 2 or more questions: Please reach out to ar99 support immediately to activate a cool-off or self-exclusion. You can also contact our team at [email protected] for a confidential, non-judgmental conversation about your options.
Minors Protection

Protecting Minors

ar99 takes the protection of children and young people with absolute seriousness. Our platform is not suitable for anyone under the age of 21, and we have layered systems in place to prevent underage access — from age declaration at registration to mandatory CNIC/passport KYC verification before any withdrawal is processed.

If you share a household with children or young people who have access to your devices, we strongly recommend taking additional precautions to prevent accidental or intentional access to ar99 and other gambling platforms.

  • Never share your ar99 login credentials with anyone under 21
  • Use device-level parental controls on shared computers, tablets, or phones
  • Log out of ar99 completely when your session ends, especially on shared devices
  • Use a strong, unique password for your ar99 account that family members cannot guess
  • Enable two-factor authentication on your ar99 account for an added layer of security
  • Consider installing filtering software on household devices to block gambling websites
Suspected Underage Activity: If you believe a minor has accessed or registered on ar99 — whether through your account or their own — contact us immediately at [email protected]. We will investigate as an urgent priority and take all necessary action.
KYC Verification

Every ar99 withdrawal triggers mandatory identity verification. We check your CNIC or passport to confirm age before any funds are released.

Mandatory
Secure Account

Use two-factor authentication and a unique password to prevent unauthorised access to your ar99 account by anyone in your household.

Recommended
Parental Controls

Android, iOS, Windows, and macOS all offer built-in parental control tools. Use these on any shared device to block access to ar99.biz.

Household Safety
Open Conversations

Talk openly with younger family members about gambling risks. Education and awareness are the most effective long-term protective measures.

Prevention
Play Responsibly — Play on ar99

Enjoy ar99 — Safely and Smartly

ar99 offers Pakistan's best cricket betting, live casino, slots, and fishing games — with a full suite of responsible gaming tools to keep your play enjoyable, controlled, and safe.